Privacy Policy

Effective Date: September 2024

Welcome to Flore Incense. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, floreincense.online.

1. Information We Collect

We may collect the following information:

• Personal Information: Your name, email address, shipping address, phone number, and payment details when you make a purchase or contact us.
• Technical Information: IP address, browser type, device type, and website interaction via cookies or analytics tools.
• Voluntary Information: Feedback, product reviews, or survey responses provided by you.

2. How We Use Your Information

We use your data to:

• Process your orders and provide customer support.
• Improve our website, products, and services.
• Send newsletters, updates, or promotional offers (if consented).
• Comply with legal obligations and protect against fraud.

3. Sharing Your Information

We may share your data with:

• Service providers such as payment processors and shipping companies.
• Legal authorities when required by law.
• Third parties in case of a business transfer, merger, or acquisition.

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze website performance. You can manage cookies through your browser settings.

5. Data Security

We implement appropriate security measures to safeguard your data. However, no system is entirely secure. Please take precautions when sharing sensitive information online.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications at any time.
• Request details about how your data is used or shared.

To exercise your rights, contact us at [email protected].

7. Policy Updates

We may update this Privacy Policy periodically. The most recent version will always be available on this page.

8. Contact Information

If you have questions or concerns, email us at [email protected].